Casa Bonita Hotel & Luxury Residence

I stayed at Casa Bonita Hotel & Luxuty Residence in June 2023 and had a truly wonderful experience. From the moment I arrived, the staff was incredibly attentive and making me feel right at home. One night while eating dinner outside there were too many dung beetles flying around and I don't like bugs, thankfully the staff swiftly moved me to their indoor dining room. Jorge is the mvp, he provided recommendations of things to see and do. Now, I have to come back to check out the Guelaguetza!

Having just spent three nights in the very quiet Junior Suite, we arrived home with great memories: loved the marble bathroom with whirlpool bath; enjoyed the pool; breakfasts were delicious and fun with the staff helping with my Spanish. The grounds are beautifully manicured-a good place to have morning coffee. While all the staff are skillful and pleasant, a special shout-out to front desk Ahmed whose superb public relation skills indicate that he has the potential to go far in life. And thanks to the general manager for taking us in the hotel vehicle on a tour of lower Centro.

Lovely 4 night stay 10-15 minutes of Oaxaca center. Rooms quite clean and comfortable. Breakfast included is eggs with choice of ham/chorizo/peppers and tomatoes, tortillas, beans and break with jam/butter. Quite good. We ate dinner there on our first night with basic but delicious mole selections. Staff all friendly brut manager Jorge was great and helped us with dinner reservations.

We traveled to Oaxaca City in December 2021, right before Christmas and in fool pandemic, with Omicron in full development. Thinking that travelling there would be hard and stressful – I was right – I thought I should look for a place to stay a few days to really rest and relax before we move to another hotel in the downtown Oaxaca to enjoy more of the historic center. When we arrived in Oaxaca there was a strike of the garbage collectors so downtown Oaxaca was covered in piles of garbage, so we ended up staying at Casa Bonita for six nights instead of three. LOCATION Casa Bonita is located 15 minutes by taxi when the traffic is OK from downtown – 30 minutes with bad traffic which happens every day. The neighborhood is very beautiful, and it looks very exclusive with huge houses surrounded by immense walls that you can not peak over or through. Some houses are old, some new, very quiet and safe neighborhood, we had no problem walking around even late at night. The hotel looks like a compound. It looks like it was somebody’s big house transformed into a hotel. With different floors, rooms of different sizes. It is unique and interesting. It has two restaurants, one advertised as a steak house – which we never tried but we could smell the delicious steaks – and the other is set up outside in the courtyard it is called Estrella de Mar and it is where breakfast – which is included – was served. It has an outside pool, but you cannot use it in the winter. Even though it is very hot outside, it is still winter, and the water is heated by solar panels, and it is cold. It has also a spa, which we never tried, and a small gym, with a bike and a treadmill and weights, good enough. Also, there is a bar on the premises, very cool, it looks like a tower from outside and the bar is situated going down the stairs. It wasn’t opened, we were there during Christmas, probably not a good time for bar business. It is an expensive hotel with almost every standard achieved. Air conditioned, good internet, even free Netflix in the rooms. We switched rooms mid stay and both rooms were very nice. The furniture is a little over the top, in my opinion, but this is a personal taste. I am not crazy about big white chairs (or black) and chandeliers in the outside restaurant. One thing that we really appreciated is free transportation where you need. Because the hotel is out of the way they have a nice van with a driver that speaks good English and it is very helpful to take you where you need, usually downtown. Oaxaca City is not very big, the old downtown takes maximum a day to visit. The Botanical Garden is also downtown. Also, notable and to appreciate, I felt very safe, everybody is wearing masks, all personnel, no exception. Another unique thing about this hotel is the booze, mainly Mezcal of course being in Oaxaca, where you hear Mezcal at least a hundred times a day. The owners of the hotel own a mezcaleria and they sell their mezcal to Walmart, so it

Desde el momento en que llegue, el personal me recibió con una calidez y amabilidad excepcionales. Cada detalle del hotel refleja un cuidado y una atención que realmente lo distinguen de otros lugares. El restaurante del hotel es una verdadera joya. La calidad de la comida es insuperable, con un menú variado que destaca por su creatividad y sabor. Los ingredientes frescos y de origen local se combinan para crear platos que son tanto una delicia para el paladar como un placer visual. El servicio en el restaurante fue igualmente impresionante, con un personal atento y conocedor que hizo que cada comida fuera una experiencia memorable.

El hotel es una maravilla, cuenta con todo para descansar o tener reuniones laborales. Los platillos que manejan son de mucha calidad y un sabor delicioso. Me encanto la zona de restaurante, te hace sentir super cómodo, no quieres salir de ahí!!

Excelente opción para quedarse en Oaxaca, bonitas instalaciones y comida deliciosa en su restaurante. Fui gran fan del pan recién horneado en las mañanas. Gran ventaja que esta a 10 minutos del centro y no hay ruido por las noches, y ni hablar del spa antes de salir a turistear.

Nuestra estadía en el Hotel Casa Bonita en Oaxaca fue absolutamente espectacular. El servicio es excepcional; todo el personal es muy atento y se esfuerza por hacer que tu estancia sea lo más placentera posible. El hotel cuenta con un spa increíble, perfecto para relajarse, y un restaurante y bar altamente recomendables. Además, la seguridad es de primer nivel. Un detalle que realmente destaca es la honestidad y profesionalismo del equipo. Olvidé unos anillos en la bata de baño y, sorprendentemente, el hotel me los envió al aeropuerto. Esa tranquilidad y seguridad son impagables. Recomiendo encarecidamente el Hotel Casa Bonita para cualquier persona que visite Oaxaca. No se arrepentirán de elegir este lugar maravilloso. English: Our stay at Hotel Casa Bonita in Oaxaca was absolutely spectacular. The service is exceptional; all the staff are very attentive and strive to make your stay as pleasant as possible. The hotel has an incredible spa, perfect for relaxing, and a highly recommended restaurant and bar. Additionally, the security is top-notch. One detail that truly stands out is the honesty and professionalism of the team. I forgot some rings in the bathrobe, and, surprisingly, the hotel sent them to me at the airport. That peace of mind and security are priceless. I highly recommend Hotel Casa Bonita to anyone visiting Oaxaca. You won’t regret choosing this wonderful place.

La estancia fue muy buena. La atención del personal, excelente. Sin embargo, el proceso de reservación fue complicado y desesperante. Tuve que estar insistiendo en repetidas ocaciones para obtener información o hacer la reserva. Se percibe una falta de coordinación, organización y comunicación. En el servicio de restaurante es más que evidente el severo problema de comunicación. Nuestros alimentos no cumplieron con el término de cocción solicitado ni con la calidad esperada. En la habitación No. 20 se derectó moho en la pared en la parte superior del televisor. La higiene, el cuidado y el mantenimiento se la alberca dejó mucho qué desear. El lavabo de la habitación 19 parecía no haber sido lavado durante el aseo de la habitación. El servicio de Valet Parking fue muy eficiente y las instalaciones (jardines, áreas comunes) están muy bonitas.